Euroflor Global Service
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Privacy Policy

PRIVACY POLICY

In compliance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 5, 2018, we inform you:

DATA CONTROLLER

Identity: Euroflor – Global Service. S.L. with Tax ID Number B-58609405, hereinafter referred to as “the Owner.”
Address: Carrer la Tecnologia, 146-148; Polígono Mogent, Ap7 Llinars Park, Postal Code: 08450. Llinars del Vallès (Barcelona – SPAIN)
Phone: +34 93 870 49 65
Contact email: inform@euroflor.es

PURPOSE OF DATA PROCESSING

We inform you that the data you provide us with will be processed for the following purposes:

Likewise, in accordance with the provisions of the GDPR, a record of processing activities is kept, specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Personal information may not be used for purposes other than those related to the contracted services or purchased products. No automated decisions will be made based on this profile.

LEGITIMACY FOR DATA PROCESSING

The legal basis for the processing carried out is based on:

The User may revoke their consent to the processing of their personal data at any time. Under no circumstances shall the withdrawal of such consent condition the provision of the service and/or the execution of contracts with the Owner.

PERSONAL DATA PROCESSED AND SOURCE

The personal data we process is of an identifying nature and has been provided by the User themselves by sending emails or using the features offered on the website.

The use of contact sections, completion of forms and/or functionalities offered on the Portal is voluntary. However, the completion of certain fields on the form or their provision through the use of other functionalities is necessary in order to correctly handle and manage your request, and therefore the User’s refusal to provide the required information will prevent the Owner from handling and managing it correctly.

The User guarantees that the data provided to us is true, accurate, and complete. Data will be canceled, deleted, or blocked when it is inaccurate, incomplete, or no longer necessary or relevant for its purpose in accordance with current legislation. If the personal data provided belongs to a third party, the User guarantees that they have informed them of the Privacy Policy and have obtained their authorization to provide their data for the purposes indicated above. They also guarantee that the data provided is accurate and up to date, and they are responsible for any direct or indirect damage or harm that may be caused as a result of a breach of this obligation. The User undertakes and is responsible for the accuracy and correctness of the data provided to us, and undertakes to keep it duly updated.

DATA PROTECTION FOR MINORS

In accordance with the provisions of the GDPR and the LOPDGDD, only persons over the age of 14 may give their consent for the lawful processing of their personal data. Only persons over the age of 14 may provide personal data on this website. In the case of minors under the age of 14, the consent of their parents or guardians is required in order to process their personal data.

POLÍTICA DE ENLACES

The website may include links to third-party sites such as social networks where the Owner is present. The aforementioned third-party websites have not been reviewed nor are they subject to control by the website itself or its owner. The Owner shall in no case be held responsible for the content of these websites or for the measures taken regarding their privacy or the processing of your personal data. We recommend that you carefully read the terms of use and privacy policy of these sites. If you are interested in activating a link to this page, you must notify the Owner and obtain express consent to create the link. The Owner reserves the right to oppose the activation of links to its website.

PERSONAL DATA RETENTION PERIODS

The personal data provided by the User will be kept for as long as they remain registered with the service, for as long as the business relationship is maintained, for as long as the User does not request its deletion, or for the legally established period. Likewise, it may be kept when necessary for compliance with a legal obligation or for the formulation, exercise, and defense of claims.

If the User withdraws their consent or exercises their rights of opposition or deletion, their data will be kept blocked and available to the Justice Administration for the legally established periods in order to deal with any possible liabilities arising from the processing of personal data. Under no circumstances will this condition the provision of the service and/or the execution of contracts with the Owner.

CONFIDENTIALITY AND SECURITY OF PERSONAL DATA

The Owner undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Owner, who undertakes to inform and guarantee, through a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

TRANSFERS AND RECIPIENTS OF PERSONAL DATA

Your personal data will be disclosed in the cases provided for by law for the fulfillment of obligations directly enforceable on the Owner or when necessary to fulfill the purposes of the processing indicated above or to provide services strictly necessary for the development of the activity.

USER RIGHTS

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, in which case the data controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In those cases where it is legally applicable, you will have the right to data portability, which means that you have the right to receive the personal data relating to you that we are processing and store it on your own device.

You may exercise your rights of access, rectification, opposition, deletion, limitation of processing, portability, and opposition to being subject to automated individual decisions before the Owner, if applicable, by sending a written communication accompanied by a photocopy of your ID card to prove your identity, with the reference “GDPR Rights” to the following postal address or email address:

Mailing address:
Euroflor – Global Service. S.L.
Carrer la Tecnologia, 146-148; Polígono Mogent, Ap7 Llinars Park
C.P: 08450. Llinars del Vallès (Barcelona – SPAIN)

Email: inform@euroflor.es

Likewise, we inform you that you can address any type of complaint regarding personal data protection to the Spanish Data Protection Agency: www.aepd.es